Effective Date: 01/01/24
At TheHostingHero.uk, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or products.
- Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, billing details, and payment information.
Technical Data: IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on our site).
Communication Data: Messages or emails exchanged with us.
Cookies and Tracking Data: Data collected through cookies or similar technologies to enhance your browsing experience.
- How We Use Your Information
We use the information we collect to:
Provide and manage our hosting services and one-off services.
Process payments and issue invoices.
Improve our website, services, and customer support.
Send updates, promotional offers, or other service-related communications.
Ensure compliance with our terms of service and applicable laws.
We do not sell or share your personal information with third parties for marketing purposes.
- How We Protect Your Information
We implement industry-standard security measures to safeguard your data, including:
Secure data storage and encryption.
Access controls to limit who can access your information.
However, no system is entirely secure, and we cannot guarantee absolute security.
- Sharing Your Information
We may share your information with trusted third parties in the following cases:
Payment Processors: To process your payments securely.
Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
Business Transfers: If we merge, sell, or transfer assets, your information may be transferred as part of the transaction.
- Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data, subject to legal and contractual obligations.
Opt-out of marketing communications.
To exercise these rights, please contact us at ashley@thehostinghero.uk.
- Cookies and Tracking Technologies
We use cookies to:
Enhance your browsing experience.
Analyze website traffic and user behavior.
You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.
- Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies. - Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” updated. - Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: ashley@thehostinghero.uk
By using our website or services, you consent to the terms outlined in this Privacy Policy.